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Contact Val Thorens Apartment Owners: How to Reach Us

A question about our apartments? This page lets you contact the Val Thorens apartment owners of Silveralp 329 and Silveralp 330 directly, with no middleman. We reply quickly, in English or French.

1. The Contact Form

The easiest way to ask about availability or get a quote. Give us your dates, the number of guests (adults and children) and the apartment you are interested in: we will reply with a precise offer.

2. WhatsApp

Handy for a quick question, sending photos or a live chat, especially if you are already on your way. Use the WhatsApp button at the bottom right of every page.

3. Social Media

Follow us on Facebook and Instagram for resort news, snow conditions and last-minute availability.

Questions We Are Asked Most Often

Are the apartments available on my dates?

The calendar in our booking center shows availability in real time. For specific dates or both apartments, write to us.

How much does a stay cost?

Our apartments are available from €204 per night. The price depends on the season and school holidays: send us your dates for an exact price.

Can we arrive late in the evening?

Keys are handed over from 5 pm. If you arrive later, let us know and our concierge will arrange it with you.

Is parking possible?

Val Thorens is a pedestrian resort: cars are parked in the resort car parks. We will tell you the most convenient one for the Silveralp residence.

Getting to Val Thorens

The Silveralp residence is at 382 Rue du Soleil, 73440 Val Thorens, Savoie, France.

• By car: motorway to Moûtiers, then 37 km of mountain road to the resort. Read our tips on driving on snow.
• By train: to Moûtiers-Salins-Brides-les-Bains station, then shuttle bus or taxi to Val Thorens.
• By plane: the nearest airports are Chambéry, Lyon Saint-Exupéry and Geneva, with transfers to the resort in season.

For shuttle times and road information, see the Val Thorens tourist office website. For everything else, the quickest way is to contact the Val Thorens apartment owners directly: write to us and we will help you plan your stay.

Take a look at our apartments before writing: Silveralp 329 and Silveralp 330.

Preparing Your Contact Request

To make our reply as useful as possible, please tell us:

• your arrival and departure dates, and whether they are flexible;
• the number of adults and children, and the age of the youngest (travel cot possible);
• the apartment you would like, or both if you are more than 6;
• any special needs: late arrival, pet, ski equipment to book.

When Should You Contact Us?

Before Booking

Availability, prices, bedroom layout, access: every question is welcome. We would rather you book knowing everything about the apartment.

During Your Stay

Our concierges, Marjory and Alexandre, are your first contact on site. For anything else, WhatsApp remains the quickest way to contact us.

After Your Stay

Your opinion matters! Leave a review on our Google listing: it helps future guests choose and helps us improve.

Good to Know for the Road

In Savoie, as in other French mountain areas, winter equipment (winter tyres, or snow chains or snow socks in the boot) is mandatory from 1 November to 31 March. Check your vehicle before you leave and look at road conditions on the day of travel.

Contact Us for a Quick Reply

We read every message ourselves and usually reply the same day, often much faster on WhatsApp. In high season, if you have not heard from us within 24 hours, check your spam folder: our reply sometimes ends up there. And if your question is urgent, the easiest way to contact us is a WhatsApp message.

Contact Us in English or French

Whether you are planning your first ski holiday in the French Alps or coming back for the tenth time, we are happy to answer in English. Tell us your dates, your group and your wishes, and we will suggest the best option between our two apartments. Do not hesitate to contact us whatever your question: the Val Thorens apartment owners are here to help you plan the perfect ski holiday.